During lockdown the phone system was invaluable. The advisers took their handsets home and simply plugged them into their router. Within 20 minutes of lockdown being announced we were set up to work from home. It was seamless for anyone calling the office – there was no interruption to the service offered and didn’t miss a single conversation. This system gives us peace of mind and it means we can go forward with confidence in these uncertain times.

We recently transitioned our office telephone system to a service provided by BIC Telecom, and I couldn’t be more pleased with the outcome. Despite the short notice and a precise deadline for the system to be set up, the entire process was handled seamlessly. From getting our numbers ported to setting up the account, everything was coordinated smoothly and efficiently. On the installation day, BIC Telecom arrived at our premises and set everything up perfectly. They were professional, pleasant, and flexible, accommodating some last-minute programming changes to ensure the system worked exactly as we wanted. After a few weeks of using the new phone system, we realized that some small adjustments would further improve our experience.  BIC Telecom reprogrammed the system to incorporate the requested tweaks, making the entire process once again seamless and hassle-free. As the Purchasing Manager at Tim Doody & Co. Ltd, I work with many suppliers across various industries. My experience with BIC Telecom has been excellent, and I would not hesitate to recommend them.

BIC Telecom are a truly professional company who work hard to turn the somewhat complicated business of telecommunications into easy to understand, everyday language. We have used their service now for over 5 years and in that period its never missed a beat, they recently upgraded our handsets to the latest models and no extra cost. I wouldn’t hesitate to recommend BIC Telecom to anyone.