BIC Telecom - State-of-the-art Telecommunications

We provide state-of-the-art telecommunications solutions to help your organisation grow without large upfront costs or ongoing maintenance fees. Our infrastructure brings you the full power of cloud-based services, saving you money and time.

of businesses connected

Innovative solutions

Years in industry

of businesses connected

Innovative solutions

Years in industry

Business Communication Services

Save costs and future proof your business with our cloud-based Telephony as a service. TaaS allows you to make telephone calls via the internet replacing the need for traditional landlines and costly telecoms infrastructure.

Explore TaaS Packages

The rapid evolution of digital technology and the changes to the physical infrastructure needed to carry vast quantities of data at speed has changed the way that voice is transmitted. As a result, BT is ‘switching off’ the old PSTN (Public Switched Telephone Network) and ISDN (Integrated Services Digital Network) by 2027, on which most phone calls were being made until relatively recently.

Expensive, on-site PBX can now be hosted in the Cloud which reduces costs and is available to smaller businesses. Take advantage of flexible, enterprise-level call features at a fraction of the price, without having to invest in costly on-site systems. Phone systems can now be ‘hosted’ in the cloud, managed using digital interfaces, and phone calls can be made ‘digitally’ without traditional analogue phone lines.

Upgrade with BIC Telecom

Cost Savings

Avoid costly ons-site PBX systems by switching to a hosted voice package

Remote Working

Allow your team to work remotely, whilst being easy to manage.

Never miss a call

Take advantage of hosted features such as Missed Call Notifications, and Voicemail to Email

Call Management

Online tools provide the flexibility to manage calls from anywhere

Analytics and Reporting

Get insights to effectively manage calls, productivity and the customer experience

View pricing tiers

Phone call analytics on laptop and mobile device

During lockdown the phone system was invaluable. The advisers took their handsets home and simply plugged them into their router. Within 20 minutes of lockdown being announced we were set up to work from home. It was seamless for anyone calling the office – there was no interruption to the service offered and didn’t miss a single conversation. This system gives us peace of mind and it means we can go forward with confidence in these uncertain times.

Paul Hampton

Mortgage and Protection Consultant

Approved Mortgage Solutions

We recently transitioned our office telephone system to a service provided by BIC Telecom, and I couldn’t be more pleased with the outcome. Despite the short notice and a precise deadline for the system to be set up, the entire process was handled seamlessly. From getting our numbers ported to setting up the account, everything was coordinated smoothly and efficiently. On the installation day, BIC Telecom arrived at our premises and set everything up perfectly. They were professional, pleasant, and flexible, accommodating some last-minute programming changes to ensure the system worked exactly as we wanted. After a few weeks of using the new phone system, we realized that some small adjustments would further improve our experience. BIC Telecom reprogrammed the system to incorporate the requested tweaks, making the entire process once again seamless and hassle-free. As the Purchasing Manager at Tim Doody & Co. Ltd, I work with many suppliers across various industries. My experience with BIC Telecom has been excellent, and I would not hesitate to recommend them.

Gary Brown

Purchasing Manager

Tim Doody & Co. Ltd

BIC Telecom are a truly professional company who work hard to turn the somewhat complicated business of telecommunications into easy to understand, everyday language. We have used their service now for over 5 years and in that period its never missed a beat, they recently upgraded our handsets to the latest models and no extra cost. I wouldn’t hesitate to recommend BIC Telecom to anyone.

Rebecca Punton

Finance & Implementation Manager

Sanctus Consulting Ltd